SOCIAL MEDIA POLICY
The Social Media Policy is the formally adopted code of conduct governing the relationship on the internet, and in particular on social media, between the Company and its users (External Social Media Policy).
The Company’s social media channels are managed by staff responsible for managing social media pages and by the web agency.
The Company reserves the right to create Pages or Groups dedicated to the promotion of specific projects, identifiable by the page title itself to specifically authorised persons.
Comments and posts by users, who are invited to always introduce themselves by their first and last names, represent the opinions of individuals and not those of the Company, which cannot be held responsible for what is posted on its channels by third parties.
Moderation
The Company’s social media channels are normally moderated during office hours.
We encourage polite, relevant and respectful conversation: on the Company’s social media channels, everyone is welcome to express their views freely, whilst always adhering to the basic rules of politeness and respect for others.
Comments and posts that violate the conditions set out in this document will be moderated, including proactively, and removed promptly.
Insults, foul language, threats or behaviour that undermines the dignity of individuals and the integrity of institutions, the rights of minorities and minors, and the principles of freedom and equality will not be tolerated, and in particular:
– content that promotes, encourages or perpetuates discrimination on the basis of sex, race, language, religion, political opinions, beliefs, age, marital status, status in relation to public assistance, nationality, physical or mental disability or sexual orientation
– sexual content or links to sexual content
– commercial solicitations
– the conduct or encouragement of illegal activities
– information that may compromise public safety
– content that infringes the legal rights of a property or third parties
– comments or posts containing specific categories of personal data (so-called sensitive data) in breach of the Data Protection Act.
Comments and content of the following types are also discouraged and subject to moderation:
– comments not relevant to the specific topic posted (off-topic)
– comments for or against political campaigns or voting recommendations
– offensive language or content
– comments and posts written to disrupt the discussion or offend those who manage and moderate social media channels
– spam
– repeated posts.
The Company reserves the right to remove any content deemed to be in breach of this social media policy or any applicable law.
For anyone who violates these conditions or those contained in the policies of the platforms used, we reserve the right to ban or block them to prevent further posts and, where necessary, to report the user to the relevant law enforcement authorities.
Privacy
Please note that the processing of users’ personal data complies with the policies in force on the platforms used (Facebook, Instagram and LinkedIn). Please note that sensitive data posted in comments or public posts on the Company’s social media channels will be removed (see the Moderation section). Data shared by users via private messages sent directly to the Company’s channels will be processed in accordance with Italian and European privacy laws.
To contact the editorial team of the Company’s social media channels, please send an email to the official email address.
The policies for each social media platform used by the Company are set out below, to clarify what type of content is shared, who produces it and how online conversations are managed.
Facebook Policy
The Company has an official profile on Facebook.
UDOR SpA - https://www.facebook.com/udorpumps
Who we follow The Company does not automatically follow anyone.
We analyse users who ‘like’ the page and those who ‘register’, with the aim of better identifying the target audience for our messages and adopting appropriate communication methods and content.
Users may post text, photos or videos on their own Facebook profiles mentioning the Company.
Users are free to share the Company’s posts on their own profiles.
Comments, suggestions and ideas from visitors are welcome. A direct response is not guaranteed, but where the topic is deemed useful and the tone of communication appropriate, the Company’s editorial team will join the conversation and respond to comments.
LinkedIn Policy
LinkedIn is a social network designed for the professional world. It is an excellent tool for highly specialised or highly qualified professionals who wish to expand their network of contacts or be discovered by potential recruiters. LinkedIn is also a significant communication channel for companies, which can gain significant visibility and reach many users interested in a specific sector.
The Company has an institutional profile on LinkedIn
UDOR SpA - https://it.linkedin.com/company/udor-s.p.a.
The page serves multiple purposes: to be found by industry experts and potential clients, to link the page to employees’ professional profiles, and to showcase its products and services.
Those who follow the Company are not automatically followed back.
However, user surveys are conducted periodically with the aim of identifying the target audience for messages and adopting appropriate communication methods and content.
Users may post text, photos or videos on their LinkedIn profiles mentioning the company.
Users are free to share the Company’s posts on their own profiles.
Comments, suggestions and ideas from visitors are welcome. A direct response is not guaranteed, but where the topic is deemed relevant and the tone of communication appropriate, the Company’s editorial team will join the conversation and respond to comments.
Extract from EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the Data Subject
- The data subject has the right to obtain confirmation as to whether or not personal data concerning him or her exist, even if not yet recorded, and to have such data communicated to him or her in an intelligible form, as well as the right to lodge a complaint with the supervisory authority.
- The data subject has the right to obtain information regarding:
a) the origin of the personal data;
b) the purposes and methods of processing;
c) the logic applied in the case of processing carried out with the aid of electronic tools;
d) the identification details of the data controller, data processors and the designated representative pursuant to Article 5(2);
e) the subjects or categories of subjects to whom the personal data may be disclosed or who may become aware of it in their capacity as designated representative within the territory of the State, data processors or personnel authorised to process personal data.
- The data subject has the right to obtain:
a) the updating, rectification or, where the data subject has an interest, the completion of the data;
b) the erasure, anonymisation or blocking of data processed in breach of the law, including data which need not be retained for the purposes for which the data were collected or subsequently processed;
c) certification that the operations referred to in points (a) and (b) have been brought to the attention, including as regards their content, of those to whom the data have been disclosed or disseminated, except where this proves impossible or involves a manifestly disproportionate effort compared to the right being protected;
d) data portability.
- The data subject has the right to object, in whole or in part:
a) on legitimate grounds, to the processing of personal data concerning him or her, even if pertinent to the purpose of collection;
b) to the processing of personal data concerning him or her for the purposes of sending advertising or direct sales material or for carrying out market research or commercial communication
